Effective date: September 30, 2026
Total Energy Group, Inc. respects your privacy. This Privacy Policy explains what information we collect when you visit totalenergygroup.com (the “Site”), how we use and share it, and the choices you have.
Information We Collect
Information you give us. When you fill out a contact or quote request form, subscribe to our email list, or use the chat on our Site, we collect the information you provide, such as your name, company, email address, phone number, and the details of your inquiry.
Information collected automatically. When you visit the Site, we and our service providers automatically collect certain information using cookies, pixels, tags and similar technologies. This may include your IP address, browser and device type, pages you view, the website or ad that referred you, the date and time of your visit, and general location (such as city or region) derived from your IP address.
Cookies, Analytics and Advertising
We use the following third-party tools on the Site:
- Google Analytics — helps us understand how visitors find and use the Site. Google’s use of this data is described at policies.google.com/technologies/partner-sites.
- Google Ads — measures the results of our Google advertising and may be used to show our ads to people who have visited the Site (remarketing).
- Simpli.fi — an advertising technology provider that helps us deliver digital ads, measure whether people who saw or clicked our ads later visited the Site, and show our ads to past Site visitors.
These providers may use cookies and similar technologies to collect information about your visits to this Site and other websites over time in order to provide measurement and interest-based advertising.
How We Use Information
- To respond to your inquiries, prepare quotes, and provide our products and services;
- To send you our newsletter and marketing emails if you have subscribed (you may unsubscribe at any time using the link in any email);
- To understand and improve how the Site performs;
- To measure and improve our advertising, including showing ads to people who have visited the Site;
- To protect the Site against spam, fraud and security threats; and
- To comply with legal obligations.
How We Share Information
We share information with service providers that help us run our business, including our website host, our customer relationship management system (Pipedrive), our email marketing provider (Mailchimp), our form and anti-spam tools, and the analytics and advertising providers listed above. We may also share information when required by law, to protect our rights, or in connection with a merger, sale or other business transfer. We do not sell your personal information for money.
Your Choices
- Cookies: You can block or delete cookies through your browser settings. Some parts of the Site may not work properly without them.
- Google: You can manage Google ad personalization at adssettings.google.com and opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.
- Interest-based advertising: You can opt out of interest-based ads from many participating companies through the Network Advertising Initiative (optout.networkadvertising.org) and the Digital Advertising Alliance (optout.aboutads.info). Opting out does not stop all ads; you may still see ads that are not based on your interests.
- Email: Use the unsubscribe link in any marketing email, or contact us at the address below.
Do Not Track
Some browsers offer a “Do Not Track” setting. There is no common industry standard for responding to these signals, and the Site does not currently respond to them. You can use the choices described above to limit tracking.
Your California Privacy Rights
If you are a California resident, you may request information about the personal information we have collected about you and ask us to correct or delete it, subject to legal exceptions. You may also ask us not to share your information for advertising purposes. To make a request, contact us using the information below. We will not discriminate against you for exercising your privacy rights.
Data Retention and Security
We keep personal information for as long as needed for the purposes described in this policy, such as maintaining our customer relationships, or as required by law. We use reasonable safeguards to protect information, but no method of transmission over the internet or of electronic storage is completely secure.
Children’s Privacy
The Site is intended for businesses and professionals and is not directed to children under 13. We do not knowingly collect personal information from children.
Visitors Outside the United States
Total Energy Group is based in the United States, and information collected through the Site is processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the effective date above.
Contact Us
If you have questions about this Privacy Policy or wish to make a privacy request, please contact us:
Total Energy Group, Inc.
5154 Foothill Road
Carpinteria, CA 93013
Email: info@totalenergygroup.com
Phone: 805-566-0917
